Policies

Deposit: In order to secure your reservation, we require a credit card deposit of 25% of the total of your order

Payment: Complete payment is due in full 24 hours prior to receipt of your equipment, unless previous arrangements have been mode.

Lost or Damaged Equipment: The renter is responsible for any lost or damaged items. A fee equal to the equipment's retain cost will be charged (rental fees are different from retail cost).

Special Arrangements: Special arrangements, such as specific delivery limes, equipment set up and excessive deliveries are available and require additional charges.

Cleaning Policy: A cleaning charge of 25% will be issued on any equipment not returned properly. All glasses and dishware must be scraped and put back into containers. Coals and ashes must be discarded from our BBQ before they can be returned.

Cancellation Policy: The equipment you order is reserved, prepared, and hand-picked specifically for you. All cancellations require a 14-day notice in order to avoid a 25% service charge. Orders cancelled within 48 hours must be paid in full.

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360 Shaw Road, Suite D
South San Francisco, CA, 94080
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